Frequently asked questions

ABOUT EJN-HR

Is this HR software?
No. You get a system and a team that runs it. Software leaves the work with you; we take it off your plate.

Do you give legal advice?
No. We provide HR administration and process support. When legal advice is needed, we refer you to an independent partner.

Can we start small?
Yes. Plans are priced by the number of workers, and you can change plan as you grow. See Pricing.

WORKER CHECKS

Which checks can you track?
Any check or certificate with a number and an expiry date, set by role: screening checks, WWCC, police checks, registrations, licences, white cards, first aid, CPR and training.

Do you store the certificates?
No. Certificates stay in your own access-controlled storage; we track the details and the link.

What happens when something expires?
The worker and your compliance contact are told, and it shows on your exception report until it's renewed.

Does this make us compliant?
We keep your records current and visible. Compliance decisions stay with your business.

TRAINING

Do workers need a login?
Yes, a course-only login; they can't see HR records.

Can you track training from other providers?
Yes: certificates are uploaded to your storage and tracked.

Is this accredited training?
No. EJN-HR courses are short workplace courses, not nationally accredited units.

PRICING

How much does it cost?
Plans are priced by the number of workers. See plans and pricing questions.

PRIVACY AND DATA

Where are documents kept?
Source documents stay in your own access-controlled storage. Our platform holds only the details needed to track them.

Who can see our records?
Your nominated HR admins and your EJN-HR adviser. Workers only get a course login for training; they can't see HR records.