Support workers renewing their CPR and first aid training

TAC attendant care workers: the training you must keep current

NDIS workforce| Learning and supervision

October 10, 2026•3 min read

If your organisation provides attendant care or disability support to TAC clients or WorkSafe injured workers in Victoria, the TAC sets minimum requirements for your workers, and expects you to keep them current.

The minimum requirements

The TAC requires attendant care providers to make sure each support worker has, and maintains:

CPR
first aid (including anaphylaxis)
food safety
infection control
manual handling
fire safety awareness (AFAC Fire Safety Awareness Training)
administration of medication

Keep a record for each training area, including any certificate expiry and the next competence review. The TAC requires competence to be maintained over time; its guideline does not give all seven areas a universal renewal timetable. Confirm the applicable course, provider and role requirements before setting review dates.

Registration

Providers must be registered with the TAC to deliver disability services to TAC clients (the TAC also manages registration for WorkSafe-funded attendant care). Since 1 July 2025, they also need to be registered with Victoria's Social Services Regulator and meet the Social Service Standards.

An expiry timeline with reminders at 90, 60, 30 and 14 days.

Serious incidents: check the applicable reporting pathway

Respond to immediate safety needs and escalate concerns promptly. For providers registered with the Social Services Regulator, the TAC’s interim incident guidance distinguishes notifiable incidents (reported to the TAC within three business days) from critical notifiable incidents (by close of the next business day). Follow the Regulator’s reporting requirements as well. The older 24-hour TAC pathway applies to a different registration context; do not treat it as a universal rule. Keep workers’ immediate escalation instructions and the authorised reporting process clear.

Keeping it current

For every worker, record the evidence, any stated expiry, the next review date and the person responsible for checking it. Where a course has no stated expiry, define a documented review process appropriate to the task and current requirements. Check new starters before allocating support duties.

A reminder window, such as 90, 60, 30 or 14 days, is an organisational planning choice. It does not establish a regulator-mandated renewal interval.

EJN-HR tracks attendant care workers' training and checks with automatic reminders, and our Supporting TAC and WorkSafe Clients course covers the basics for new workers. Book your free HR review.

Common training-record questions

Does a certificate prove readiness for every client?

No. General training records should sit alongside task-specific capability checks, client support instructions and appropriate supervision.

What should we do if an expiry is unclear?

Ask the training provider and check the current applicable requirements. Record the answer and review owner; do not invent an expiry to make the dashboard look complete.

Official sources checked 15 October 2026

TAC attendant care provider guidelines explain minimum training and maintaining competence. See also the TAC disability provider registration requirements.